Customers are urged to provide proper address information when placing orders in order to guarantee delivery on time. It is advised that you be there when your order is delivered in order to receive it. We retain the right to pass along any additional fees incurred by our carriers for rerouting your delivery if you alter the delivery address after the products have been shipped to you. Delivery may potentially be delayed, in which case you will be informed in advance. As they receive their orders, customers will be requested to sign. No claims for defective products will be considered after they have been delivered and signed for. In rare circumstances, a government-issued photo ID may be required to precisely verify the receiver.